Policy Writing, Process Review & Improvement
- Perform an audit of policies, procedures and processes, identifying gaps and recommending review program
- Facilitate workshops and/or work with senior officers to:
- Understand customer service V customer experience
- Identify opportunities to improve customer experience
- Identify ways to better support staff to perform their role
- Determine approaches that will improve customer experience, support staff to do their job and meet business goals and requirements
Being true to my passion for helping people achieve their well being goals is important to me.
Christine’s commitment to me doing business my way is key to her success as my business coach.